AI-Powered Defect Investigation Platform
consulting engagement · anonymized
Defect investigations that took days now take minutes — and every investigation makes the next one smarter.
A global enterprise platform — millions of serialized assets, strict repair SLAs, everything integrated through message queues — was drowning in multi-day defect investigations. I built a suite of MCP servers, a compounding knowledge base, and a BA-facing web app that turned investigation into a command: investigate <defect number>.
Drowning in production incidents nobody can trace?
Let’s talk